Ben Kay
English rugby union player
3
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Sep 23, 2026
Why leaders need to talk about mental health
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Ben KayGUEST
So it's almost going through the process of being burned out, of having a pretty poor mental health state for a number of years, induced partly through work, significantly through work, to now go, I still have bad times.

Ben KayGUEST
So I'd say to anybody who's out there today, and we say these things like it's good to talk.

Lou LaiHOST
How is that sort of coming out for your team in your own journey? Is that sort of helping you help others see...
What happens when AI becomes your therapist?
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Ben KayGUEST
And, you know, the reality of the mental health of the nation, it's, it's, it, it, it's worsening, and that gap is, is ever-increasing.

Ben KayGUEST
We aren't gonna see huge swathes of investment in, in public services, unfortunately.

Ben KayGUEST
So we have to look and be creative and innovative about how we give people the support when and how they need it, which then bleeds us very naturally into that conversation around technology.

Lou LaiHOST
Like you say, it's not about having a common enemy, it's a common purpose around amplification and, and safety.
How great leaders navigate burnout and uncertainty
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Lou LaiHOST
Where is the organisation in kind of how do we kind of acknowledge this how do we create that ethical kind of framework that evolves with the landscape and backdrop of technology

Ben KayGUEST
well big question big question and before i get into the kind of technology question um i think we need to almost take a step back and look at you know let's view this through the eyes of the people who need help that could be you or i lou it could be anybody who's within you know a mile radius of where we sit right now our needs are different our ability to access the support and services that we need at that point in time massively differ.

Ben KayGUEST
And I see this ever-increasing gap in society between those that potentially can afford to go to a private therapist and pay.

Ben KayGUEST
And it's hugely valuable, don't misunderstand me, but not everybody has that ability has that ability to access.

Ben KayGUEST
And whilst the new prime minister is making some good direction, good intent, we have a big societal gap.
29 MINS LATER