department.

And I decided when I made the transition to human hair wigs, I was honestly thinking about real estate conferences.

I'm like, I'm going to go show up at CAR or Inman or whatever conference was happening right after that.

And I'm all of a sudden going to look completely different.

I don't want people whispering.

Is she okay? Is she sick? I didn't know.

Right.

you know, what would you, what would you have them implement today to make their business more successful?

[laughs]

But I will talk about what I believe are the two most important components to why I coined this the actual relationship operating system.

And it's this idea that, again, we have a lot of relationships in our lives, and I believe that relationships don't break.

Relationships don't end because of typically an argument, a disagreement.

That's what we think they end by.

Now, some do, right? You know, romantic relationships sometimes end that way, and sometimes friendships end that way.

But in business, typically our relationships don't break.

Right.

Mm

... and we're probably not having as much fun doing it.

So I come from the real estate industry.

I spent 24 years as a real estate broker, team leader, agent, all of the things.

And if you've ever heard my sales keynote, I share a really funny story about how when I started first in my career, I was taught to go out and knock doors and, you know, ask people if they thought about selling their home, get doors slammed in my face.

I got chased by a dog.

And getting chased by a dog, sitting in my car questioning my entire decision for my new career, I just had this revelation that I didn't sign up for this, right? I signed up to help people.

So for today, if you could give one piece of advice to help physicians and their families stay connected through the chaos of med life, in this particular instance, relationally, what would it be?