
Ata McGregor
Co-founder and Head of Customer Experience at 2Shakes, a New Zealand-based onboarding and AML compliance platform for bookkeepers, accountants, and professional services.
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Jun 9, 2026
Start Strong: why onboarding changes everything with Mike Kelly & Ata McGregor
2:23
2:35
2:51
K
2:11KenHOST
All right, so, you know, before 2Shake became what it is today, was there an original idea behind it?

Ata McGregorGUEST
I'm gonna say about 11 years ago, I was working for this big government department called MBIE, Ministry of Business, Innovation and Employment, and they, um, tasked me with this job of this thing that they call delegations.

Ata McGregorGUEST
It was called Delegations by the Government, and basically it was how do they know, how does the government department know that they're dealing with someone who has authority to represent someone else? And it's actually kind of a big problem across government.

Ata McGregorGUEST
Um, and I spent almost a whole year going from government department to government department figuring out this problem, whether it was with the police, with health, um, uh, all the dif- I've talked to lots of different people about, uh, within the social welfare space and disability space and, um, turns out it's a big problem for, in the financial sector for people to know if their accountant or bookkeeper or tax agent is representing them.
15 MINS LATER
