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Arvind Sarin

Jun 30, 2026

12:59
How much of it is actually spent on patient care, and how much of it is usually spent on documentation and administrative work? Let's talk about that a little bit.
13:06
Yeah.
13:06
No, that's a very important question, and I'll tell you this, I'm telling you from my recent experience.
13:12
So I'm right now also at a customer location because I like to just be there in their office where nurses are coming in to pick up the supplies and going to the next patient, and they can be like, "Oh, by the way, we did this note in AI and it was great," or, "There were these challenges." So I like to be here, so I'm spending not at Copper Digital office.
13:34
On Tuesday, Wednesday and Thursday, I'm here at the customer location and they're great.
13:38
It's very important, you know, for anyone interested in understanding sort of the business side of it to find your first few customers that are really transparent and open and encouraging, 'cause there's gonna be challenges.
13:52
We're taking on a huge mission.

12 MINS LATER

26:21
[chuckles] And what does it not do? So what is it doing? What is it not doing?

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