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Arvind Partasarathy

Founder & CEO of CYGNVS, a cyber crisis readiness and response platform; serial cybersecurity entrepreneur who previously founded Cyence (acquired by Guidewire) and YarcData (acquired by HPE).

Oct 15, 2026

speaker_2MODERATOR
64:24
And Tyler is asking, "For a company that still runs incident response over email and chat, what is the smallest first step you'd take to move them towards an out-of-band command center without disrupting everything all at once?"
64:42
Well, Tyler, I think that's a, that's an insightful question because I think we see that, you know, we have about 3,000-plus customer organizations, and I'd say that there's a maturity model that we see with organizations.
64:53
They always start small.
64:55
Uh, and the first step that you can do is just get it out of email and your existing, you know, whether it is your chat or messaging or whatnot, because, um, you know, we've looked at, you know, we run about 50 new major incidents a week on the platform.
65:10
That's thousands a year.
65:11
And the common theme across all of them is the first thing that the threat actor or the threat actor's agent does is go after your email, 'cause it know, they know that that's where, uh, the response is being organized.
65:24
That's where the meetings are being set up.
speaker_2MODERATOR
69:29
And Sandy is asking, "As more AI is used in your platform, how do you reassure customers that your AI is trained on anonymized incident data and not learning from their specific crisis details?"
63:25
And Tyler is asking, "For a company that still runs incident response over email and chat, what is the smallest first step you'd take to move them towards an out-of-band command center without disrupting everything all at once?"
63:44
Well, Tyler, I think that's a, that's an insightful question because I think we see that, you know, we have about 3,000-plus customer organizations, and I'd say that there's a maturity model that we see with organizations.
63:54
They always start small.
63:56
Uh, and the first step that you can do is just get it out of email and your existing, you know, whether that is your chat or messaging or whatnot.
64:04
Because, um, you know, we've looked at, you know, we run about 50 new major incidents a week on the platform.
64:11
That's thousands a year.
64:12
And the common theme across all of them is the first thing that the threat actor or the threat actor's agent does is go after your email.
68:27
Let's see, this is from Sandy, who's in Birmingham, England, and Sandy is asking, "As more AI is used in your platform, how do you reassure customers that your AI is trained on anonymized incident data and not learning from their specific crisis details?"

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