10:50When you think back on your career, what's been one of the most defining experiences that shaped your perspective on healthcare resilience? I can tell you it was a lot of little
10:59things over the years working in EMS.
11:02When I was a new EMT and starting out, we had a freight train in the town that I worked in, and it went maybe five or six miles an hour.
11:11And somehow or another, somebody always ended up getting their car clipped by that train.
11:16Every couple months, the car would get tripped by that train.
11:19It was an unguarded crossing.
16:03I'd walk through fire and I did walk through fire for him.