
Arif Ismail
Dr Arif Ismail, Head of the National Payment System Department at the South African Reserve Bank, leading South Africa's payments modernization including PayShap.
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Oct 23, 2026
Can South Africa Make Digital Payments Cheaper and More Accessible?
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Arif IsmailGUEST
I think, you know, I often call it four P's, right? The things that's holding us back from getting to, let's say, large scale pay shop adoption, as we see in Brazil with PICS, right? The first one in my mind is a very important one.

Arif IsmailGUEST
that we're tackling as the central bank, Bongani with the banks, we call it the parity issues.

Arif IsmailGUEST
So if I'm sending you money, Bongani, I shouldn't be second guessing as to what the limit is.

Arif IsmailGUEST
Secondly, I shouldn't have different user experiences, right? The ability for me to use an app easily.
Regional economic integration: The good, the curious and the possible
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Arif IsmailGUEST
So what they tell us, Dudu, is that, you know, the important bit is what are these transactions for, right? And when you think about the static RTGS, I'm just going to go back to my thought of it being the core infrastructure.

Arif IsmailGUEST
So these are banks in the static region that connect to the core infrastructure.

Arif IsmailGUEST
And the bottom line is that these transactions, you know, could be for capital market transactions, money market transactions, You know, they could equally be, you know, transactions between banks.

Arif IsmailGUEST
And often there are customer transactions, people who want to move funds, you know, customer to customer payments via their banks, right, or their payment service providers.

Arif IsmailGUEST
Now, what I must say, when you're looking at the numbers, you'll see that the SADC RTGS has been a core infrastructure from about 2013.
8 MINS LATER

Duduzile RamelaHOST
So all these different financial instruments that are emerging or technological financial instruments, how should we understand them or how are you understanding them in cross-border payments on the continent? Is it a bit too early? Are we thinking about how we're going to sort of work around them if we're not already?
Angolan kwanza added to regional settlement system
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Arif IsmailGUEST
But for the remaining countries, certainly the idea from the Committee of Central Bank Governors of the 15 countries is is to onboard these currencies over time.

Arif IsmailGUEST
And I'll make it even more practical and say, you can think that we now have amongst the 15 countries, eight countries that have volunteered to interconnect their faster payment systems.

Arif IsmailGUEST
So for those eight countries, CMA, can you still hear me? Yes, please, yes, please, we can.

Arif IsmailGUEST
For the CMA, plus the other four countries, you will see that potentially by next year, we will push to onboard, you know, those particular currencies.

Jimmy MoyahaHOST
Just out of curiosity, I How many transactions in a month are we seeing being processed?
[FULL SHOW] Kumba weathers storm, Angolan kwanza settlement, and SA’s reindustrialisation
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Duduzile RamelaHOST
So what's the competitive advantage, I guess, of this system? Why is it so important?

Arif IsmailGUEST
Yes, I think it's important and I'm going to bring it closer to onboarding the Angolan Kwanzaa.

Arif IsmailGUEST
So you can imagine a trader selling goods and services in Angola And today, in order for them to get settled, they'll either invoice in a different currency, whether that's dollar or rand, etc.

Arif IsmailGUEST
And as long as they've got a counterparty in Namibia that says, yes, sure, I'm willing to pay you, click, and it happens.
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Re-engineering South Africa's payment system | Arif Ismail, SARB
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Arif IsmailGUEST
I started right at what one would call the bottom rung, loading cash in ATMs and fixing point-of-sale machines back in, I think it was 2000, early 2000.
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Junaid DadanHOST
And then for folks that are not super familiar with the role and the position that you're in, could you maybe just give an overview of what all you're responsible for and what your scope is?
