But that almost by the time that piece of work was finished, you realised you'd been overtaken by events around you.

Absolutely.

So we began work on it in 2022 and it took some time to work with colleagues across the organisation.

I think it's fair to say people were exhausted after the pandemic.

It wasn't a time to bring about lots more change.

It was a time to reflect and understand what we needed to do to become more effective and how we could use these technologies to support our mission in the university.

So we took our time on creating the strategy and that was published in 2022.

It's much more startup mindset than it is traditional academic institution.