A
Andy Papa-Adams
Chief Medical Officer and General Manager for Member Outcomes at HBF, Australia's largest health insurer based in Perth.
13
APPEARANCES
13
PODCASTS
0816
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Oct 14, 2026
From the Summary Podcast - Consulting Dr ChatGPT
A
2:35Andy Papa-AdamsGUEST
Look, I think I don't think that's a massive issue when it's done in the right way.
A
2:41Andy Papa-AdamsGUEST
If you're going to use AI to kind of get more information about your symptoms, you want to prep some questions for your doctor or you've just been given a diagnosis and you kind of want to find out a little bit more about it.
A
2:56Andy Papa-AdamsGUEST
But obviously, there are even better places, which are the kind of peak bodies, the websites from those groups.
From the Summary Podcast - Consulting Dr ChatGPT
2:23
4:25

Josh BryantHOST
And so there is still a, a growing number of people who are turning to artificial intelligence, asking a chatbot, "Hey, this is what's wrong with me, you know, what do you reckon?"
A
2:35Andy Papa-AdamsGUEST
And look, I think, I don't think that's a massive issue when it's done in the right way.
A
2:41Andy Papa-AdamsGUEST
I- if you're going to use AI to kind of get more information about your symptoms, you want to prep some questions for your doctor, or you've just been given a diagnosis and you kind of want to find out a little bit more about it, it is a good place to start.
A
2:56Andy Papa-AdamsGUEST
But obviously there are even better places, which are the kind of peak bodies, the websites from those groups, and obviously your GP and specialist are, are great places to get that information.
A
3:08Andy Papa-AdamsGUEST
But i- if it's used just for information and not for diagnosis, then, you know, it can be a very powerful tool.

Josh BryantHOST
So that's a, that's a another level to this that, that's coming through in these figures.
From the Summary Podcast - Consulting Dr ChatGPT
A
2:35Andy Papa-AdamsGUEST
Look, I think I don't think that's a massive issue when it's done in the right way.
A
2:41Andy Papa-AdamsGUEST
If you're going to use AI to kind of get more information about your symptoms, you want to prep some questions for your doctor or you've just been given a diagnosis and you kind of want to find out a little bit more about it.
A
2:56Andy Papa-AdamsGUEST
But obviously, there are even better places, which are the kind of peak bodies, the websites from those groups.
From the Summary Podcast - Consulting Dr ChatGPT
2:23
4:25

Josh BryantHOST
And so there is still a, a growing number of people who are turning to artificial intelligence, asking a chatbot, "Hey, this is what's wrong with me, you know, what do you reckon?"
A
2:35Andy Papa AdamsGUEST
And look, I think, I don't think that's a massive issue when it's done in the right way.
A
2:41Andy Papa AdamsGUEST
I- if you're going to use AI to kind of get more information about your symptoms, uh, you want to prep some questions for your doctor, or you've just been given a diagnosis and you kind of want to find out a little bit more about it, it is a good place to start.
A
2:56Andy Papa AdamsGUEST
But obviously there are even better places, which are the kind of peak bodies, the websites from those groups, and obviously your GP and specialist are, are great places to get that information.
A
3:08Andy Papa AdamsGUEST
But i- if it's used just for information and not for diagnosis, then, you know, it can be a very powerful tool.

Josh BryantHOST
So that's a, that's a another level to this that, that's coming through in these figures.
From the Summary Podcast - Consulting Dr ChatGPT
A
2:35Andy Papa-AdamsGUEST
Look, I think I don't think that's a massive issue when it's done in the right way.
A
2:41Andy Papa-AdamsGUEST
If you're going to use AI to kind of get more information about your symptoms, you want to prep some questions for your doctor or you've just been given a diagnosis and you kind of want to find out a little bit more about it.
A
2:56Andy Papa-AdamsGUEST
But obviously, there are even better places, which are the kind of peak bodies, the websites from those groups.
From the Summary Podcast - Consulting Dr ChatGPT
A
2:35Andy Papa-AdamsGUEST
Look, I think I don't think that's a massive issue when it's done in the right way.
A
2:41Andy Papa-AdamsGUEST
If you're going to use AI to kind of get more information about your symptoms, you want to prep some questions for your doctor or you've just been given a diagnosis and you kind of want to find out a little bit more about it.
A
2:56Andy Papa-AdamsGUEST
But obviously, there are even better places, which are the kind of peak bodies, the websites from those groups.
From the Summary Podcast - Consulting Dr ChatGPT
A
2:35Andy Papa-AdamsGUEST
Look, I think I don't think that's a massive issue when it's done in the right way.
A
2:41Andy Papa-AdamsGUEST
If you're going to use AI to kind of get more information about your symptoms, you want to prep some questions for your doctor or you've just been given a diagnosis and you kind of want to find out a little bit more about it.
A
2:56Andy Papa-AdamsGUEST
But obviously, there are even better places, which are the kind of peak bodies, the websites from those groups.
From the Summary Podcast - Consulting Dr ChatGPT
A
3:06Andy Papa-AdamsGUEST
Look, I think I don't think that's a massive issue when it's done in the right way.
A
3:11Andy Papa-AdamsGUEST
If you're going to use AI to kind of get more information about your symptoms, you want to prep some questions for your doctor or you've just been given a diagnosis and you kind of want to find out a little bit more about it.
A
3:26Andy Papa-AdamsGUEST
But obviously, there are even better places, which are the kind of peak bodies, the websites from those groups.
From the Summary Podcast - Consulting Dr ChatGPT
2:23
4:25

Josh BryantHOST
And so there is still a, a growing number of people who are turning to artificial intelligence, asking a chatbot, "Hey, this is what's wrong with me, you know, what do you reckon?"
A
2:35Andy Papa-AdamsGUEST
And look, I think, I don't think that's a massive issue when it's done in the right way.
A
2:41Andy Papa-AdamsGUEST
I- if you're going to use AI to kind of get more information about your symptoms, uh, you want to prep some questions for your doctor, or you've just been given a diagnosis and you kind of want to find out a little bit more about it, it is a good place to start.
A
2:56Andy Papa-AdamsGUEST
But obviously there are even better places, which are the kind of peak bodies, the websites from those groups, and obviously your GP and specialist are, are great places to get that information.
A
3:08Andy Papa-AdamsGUEST
But i- if it's used just for information and not for diagnosis, then, you know, it can be a very powerful tool.

Josh BryantHOST
So that's a, that's a another level to this that, that's coming through in these figures.
From the Summary Podcast - Consulting Dr ChatGPT
4:25
A
2:35Andy Papa-AdamsGUEST
And look, I think, I don't think that's a massive issue when it's done in the right way.
A
2:41Andy Papa-AdamsGUEST
I- if you're going to use AI to kind of get more information about your symptoms, uh, you want to prep some questions for your doctor, or you've just been given a diagnosis and you kind of want to find out a little bit more about it, it is a good place to start.
A
2:56Andy Papa-AdamsGUEST
But obviously there are even better places, which are the kind of peak bodies, the websites from those groups, and obviously your GP and specialist are, are great places to get that information.
A
3:08Andy Papa-AdamsGUEST
But i- if it's used just for information and not for diagnosis, then, you know, it can be a very powerful tool.

Josh BryantHOST
So that's a, that's a another level to this that, that's coming through in these figures.
From the Summary Podcast - Consulting Dr ChatGPT
A
2:35Andy Papa-AdamsGUEST
Look, I think I don't think that's a massive issue when it's done in the right way.
A
2:41Andy Papa-AdamsGUEST
If you're going to use AI to kind of get more information about your symptoms, you want to prep some questions for your doctor or you've just been given a diagnosis and you kind of want to find out a little bit more about it.
A
2:56Andy Papa-AdamsGUEST
But obviously, there are even better places, which are the kind of peak bodies, the websites from those groups.
From the Summary Podcast - Consulting Dr ChatGPT
2:23
4:25

Josh BryantHOST
And so there is still a, a growing number of people who are turning to artificial intelligence, asking a chatbot, "Hey, this is what's wrong with me, you know, what do you reckon?"
A
2:35Andy Papa-AdamsGUEST
And look, I think, I don't think that's a massive issue when it's done in the right way.
A
2:41Andy Papa-AdamsGUEST
I-if you're going to use AI to kind of get more information about your symptoms, uh, you wanna prep some questions for your doctor, or you've just been given a diagnosis and you kind of wanna find out a little bit more about it, it is a good place to start.
A
2:56Andy Papa-AdamsGUEST
But obviously, there are even better places, which are the kind of peak bodies, the websites from those groups, and obviously your GP and specialist are, are great places to get that information.
A
3:08Andy Papa-AdamsGUEST
But i-if it's used just for information and not for diagnosis, then, you know, it can be a very powerful tool.

Josh BryantHOST
So that's a, that's a another level to this that, that's coming through in these figures.
From the Summary Podcast - Consulting Dr ChatGPT
2:23
4:25

Josh BryantHOST
And so there is still a, a growing number of people who are turning to artificial intelligence, asking a chatbot, "Hey, this is what's wrong with me, you know, what do you reckon?"
A
2:41Andy Papa-AdamsGUEST
I- if you're going to use AI to kind of get more information about your symptoms, uh, you want to prep some questions for your doctor, or you've just been given a diagnosis and you kind of want to find out a little bit more about it, it is a good place to start.
A
2:56Andy Papa-AdamsGUEST
But obviously there are even better places, which are the kind of peak bodies, the websites from those groups, and obviously your GP and specialist are, are great places to get that information.

Josh BryantHOST
So that's a, that's a another level to this that, that's coming through in these figures.