Can you talk us through, um, some of, some of the manifestations of, of this high-stress environment?

Absolutely.

I mean, I think, I think it, I mean, it always has been.

To, to...

I think [laughs] it's, it's important to acknowledge it's not a new thing, and also that, you know, whilst there has obviously been progress and great progress in many ways, what happens on the ramp today isn't, isn't fundamentally very different from what happened several decades ago.

Um, but I, I, and I, I don't want to overstate it, but I think that the, the change post-COVID is so significant that it probably is difficult to overstate, actually.

Um, the workforce has changed, uh, dramatically, and apologies for teaching to suck eggs here, but clearly it's changed.

Mm