
Andrew Scott
Founder of OwnerShift Training and host of the Restaurant Growth Accelerator podcast; former multi-unit restaurant owner who scaled to 4 locations.
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Oct 7, 2026
Andrew Scott on the Pre-Shift Podcast
18:19
18:26
18:32
D
18:04DJ ConstantinoHOST
How do you finally kind of break from that, right? Like, how do you just step away, you know, I mean, to think, do you kind of have to let things go a little bit wrong in order for that to happen?

Andrew ScottGUEST
'Cause, like, every September at least one of my managers would call me, like- ... crying.

Andrew ScottGUEST
So, like, because there's usually some staff turnover in September because people are going back to school.

Andrew ScottGUEST
Like, there's some different stuff that's happening in that time, so we're trying to hire, hire.
15 MINS LATER
The pitfalls of restaurant scaling with Andrew Scott of OwnerShift | 076
18:04
18:18
18:26
31:05

D. J. CostantinoHOST
How do you finally kind of break from that, right? Like, how do you just step away? I mean, just think, do you kind of have to let things go a little bit wrong in order for that to happen?

Andrew ScottGUEST
I used to use this with my managers because like every September, at least one of my managers would call me like crying.

Andrew ScottGUEST
So like because there's usually some staff turnover in September because people are going back to school.
13 MINS LATER

D. J. CostantinoHOST
so what about you we're talking a lot about food costs but you know obviously seven chips your labor costs curious your your take on that side of the coin and you know i guess one how do you one what do you typically do what do you typically see and what are you going to fix initially and then also like how do you enforce labor percentage right without kind of diminishing morale cutting staff you know affecting people's lives