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Andrew Lund
Andrew Lund is Head of Media and Communications at Melbourne Airport, a former Seven News and Nine News journalist who regularly appears on 3AW radio.
7
APPEARANCES
4
PODCASTS
012
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Sep 23, 2026
23 Sep 2026
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37:05Peter GrecoHOST
And how will it work from the 6th of October? Is that kind of the finished product, if I could put it that way, or is this a transitory period?
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37:17Andrew LundGUEST
So one of the last pieces we have to do, we've built a new bridge, which is 19 metres wide across from the T123 transport hub, the new pickup and drop-off zones connecting up to the international terminal.
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37:30Andrew LundGUEST
That is mostly built, but the last little bit we need to do, we need to connect it into the terminals, but we obviously can't do that while the departures ramp is operating because we need to build it across what is currently the departures road.
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37:43Andrew LundGUEST
So once that departures road finishes, there'll be a couple of months of work still required just to finish that bridge off.
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37:48Andrew LundGUEST
But otherwise, as far as the pickup and drop-off zones go, this will be the finished product.
The huge changes coming to Melbourne Airport next month
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0:18Tony MoclairHOST
Can you tell us what the changes are and are they materially better for people who use the airport?
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0:27Andrew LundGUEST
So in a nutshell, the departures ramp, which has been in operation since the airport opened back in July 1970, is closing on October the 5th.
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0:40Andrew LundGUEST
So that's the ramp that you use currently to drop off anyone who's flying Qantas, International or Virgin Australia.
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0:47Andrew LundGUEST
And we're closing that because it basically can't keep up with the traffic anymore.
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0:51Andrew LundGUEST
Anyone who's tried to come here during peak hours would know that sometimes you can sit in a traffic jam for up to 30 minutes trying to get onto that drop-off ramp.
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4:50Tony MoclairHOST
How do you think these changes will go over? What are your instincts telling you?
3AW Afternoons with Tony Moclair - 7 September, 2026 - Full Show
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5:39Tony MoclairHOST
Can you tell us what the changes are and are they materially better for people who use the airport?
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5:48Andrew LundGUEST
So in a nutshell, the departures ramp, which has been in operation since the airport opened back in July 1970, is closing on October the 5th.
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6:01Andrew LundGUEST
So that's the ramp that you use currently to drop off anyone who's flying Qantas, International or Virgin Australia.
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6:08Andrew LundGUEST
And we're closing that because it basically can't keep up with the traffic anymore.
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6:12Andrew LundGUEST
Anyone who's tried to come here during peak hours would know that sometimes you can sit in a traffic jam for up to 30 minutes trying to get onto that drop-off ramp.
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6:55Tony MoclairHOST
Okay how was this how has this come about how much I guess research and trial and error and I guess expertise went into this?
3AW Breakfast with Ross Stevenson & Russel Howcroft - Tues 25th August, 2026
71:47
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70:16Andrew LundGUEST
We are, yes, and we're talking to Uber about the behaviour of some of their drivers.
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70:19Andrew LundGUEST
It's certainly not something we want happening at Melbourne Airport, and our message to passengers would be if it doesn't feel right, it's probably not, so don't get in the car.
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70:27Andrew LundGUEST
Really, with that pin system, you need to match your pin with the driver before you get in the car, and if for whatever reason it's not matching, let them go, report it, find another ride.
Ross StevensonHOST
And if Melbourne Airport knew about it, if you had the power, you would ban him from attending Melbourne Airport.
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71:56Andrew LundGUEST
And we do a lot of work with Safer Transport Victoria as well, who are the sort of state government regulator, just to try to weed out some of those unscrupulous drivers not just uber but taxi as well obviously taxi touting has been a big issue for us over the last couple of years um and they've been increasing the work they've been doing around the airport so um we're certainly keen for people to report any problems they're having because we want to drive this behavior out of the airport it doesn't belong
Melbourne Airport advise travelers to be wary of Uber scam
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0:43Andrew LundGUEST
We are, yes, and we're talking to Uber about the behavior of some of their drivers.
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0:47Andrew LundGUEST
Um, it's certainly not something we want happening at Melbourne Airport, and our message to passengers would be, if it doesn't feel right, it's probably not.
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0:55Andrew LundGUEST
Really, with that pin system, you need to match your pin with the driver before you get in the car.
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1:00Andrew LundGUEST
Uh, and if for whatever reason it's not matching, let them go, report it, find another ride.
3AW Mornings with Tom Elliott - Fri 22 May, 2026 - Full Show
62:02
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61:19Andrew LundGUEST
Yeah, so the first change you'll notice, uh, when this opens in a couple of months will actually be a new exit off the Tullamarine Freeway.
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61:25Andrew LundGUEST
So to access pick-up and drop-off at the airport when the new system opens, you'll need to exit the freeway earlier, so look for the signs.
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61:33Andrew LundGUEST
Um, and then there'll be a new elevated road that will take you directly into the new pick-up and drop-off areas.
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61:40Andrew LundGUEST
Um, there'll be a much larger drop-off area on level three of the T123 transport hub, which is that car park structure, and then a new larger pick-up area o- on level two, uh, with a new big pedestrian bridge linking, uh, those areas through to the terminals.

Tom ElliottHOST
How long will you be able to wait in the drop-off area when you're taking someone to the airport, the new one?
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62:09Andrew LundGUEST
We do still need to move people through, even though there'll be much more space for pick-ups and drop-offs.
The big change headed for Melbourne Airport
1:31

Tom ElliottHOST
How long will you be able to wait in the drop-off area when you're taking someone to the airport, the new one?
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1:38Andrew LundGUEST
We do still need to move people through, even though there'll be much more space for pick-ups and drop-offs.
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1:44Andrew LundGUEST
As you alluded to earlier, we've got far more people using the airport now than we did in 1970, so we need that space to accommodate all the people who are coming through.