So after you incorporated all these AI actions, the full coverage model, the multi-knowledge-based systems, what has all of this AI tech allowed you to do, like big picture?

Big picture, reclaim some time.

We are a team of...

Our support team is 11 reps.

Our total customer facing teams that are using Zendesk and are 23.

And we handle 120,000 tickets a year.

Now granted, Some caveats to this are the four people who work security, Botpress does not deflect or try to resolve issues for them.

So just seeing how much this has impacted your business and you're starting to see what AI can do when it's done properly, does that alter your vision and your view of the future of customer experience overall?