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Amy D'Aprix
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Aug 18, 2026
Empathy First: Mastering Life Conversations for Deeper Client Trust with Dr. Amy D'Aprix
9:59

Sam SivarajanHOST
And where it gets too deep and where the advisor can't address the issue and in detail, it's at least enough to flag that this might be an issue, and you should probably go talk to somebody for greater professional guidance in this area, right?
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10:18Amy D'AprixGUEST
I think the mindset of I don't have to be all things to all people, but I have to recognize what my client's going through in a way that is authentic and makes them feel like, you know, I, I...
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10:29Amy D'AprixGUEST
The word empathy, often people think, "Oh, empathy, that's, um, it's very soft." And by the way, I like what Simon Sinek says about he doesn't talk about soft skills, he talks about human skills.
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10:39Amy D'AprixGUEST
And I, everything I do, I say, "These are just human skills." They're-- And w- 'cause I think when we say soft skills, it diminishes the, the importance of them.
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10:47Amy D'AprixGUEST
But in my mind, empathy is just the idea of conveying to your client, "I see you, I hear you, and I understand you." Okay? I see you, I hear you, I understand you.
14 MINS LATER
How to Handle Sibling Conflict in Caregiving — with life transitions expert Dr. Amy D’Aprix
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14:08Teri HartHOST
What are some questions about the financials that siblings should be asking one another about the financial future of their parents? What are some of the questions that they need to get out of the way?
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14:28Amy D'AprixGUEST
You know, I, I once heard, uh, someone say, "We're more comfortable talking with the people we love about our sex lives than about our money." And so [laughs] this, this is, you know, talking about your parents' money, talking about, you know, typically adult kids each have different financial abilities, right? And needs, and one may be dependent on the parents right now in their...
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14:58Amy D'AprixGUEST
So I think one of the things is if you can get a baseline about your parents' financial abilities, and that doesn't mean they have to share everything with you.