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Amy D'Aprix

Aug 18, 2026

9:59
And where it gets too deep and where the advisor can't address the issue and in detail, it's at least enough to flag that this might be an issue, and you should probably go talk to somebody for greater professional guidance in this area, right?
10:15
Yeah.
10:15
And we could talk about h-how do you do that? 'Cause I think that is a fear.
10:18
I think the mindset of I don't have to be all things to all people, but I have to recognize what my client's going through in a way that is authentic and makes them feel like, you know, I, I...
10:29
The word empathy, often people think, "Oh, empathy, that's, um, it's very soft." And by the way, I like what Simon Sinek says about he doesn't talk about soft skills, he talks about human skills.
10:39
And I, everything I do, I say, "These are just human skills." They're-- And w- 'cause I think when we say soft skills, it diminishes the, the importance of them.
10:47
But in my mind, empathy is just the idea of conveying to your client, "I see you, I hear you, and I understand you." Okay? I see you, I hear you, I understand you.

14 MINS LATER

24:53
Right
14:08
What are some questions about the financials that siblings should be asking one another about the financial future of their parents? What are some of the questions that they need to get out of the way?
14:24
Yeah.
14:25
I think this is a great conversation that few families have.
14:28
You know, I, I once heard, uh, someone say, "We're more comfortable talking with the people we love about our sex lives than about our money." And so [laughs] this, this is, you know, talking about your parents' money, talking about, you know, typically adult kids each have different financial abilities, right? And needs, and one may be dependent on the parents right now in their...
14:53
while the parents are aging.
14:55
Um, another one's paying for care at the same time.
14:58
So I think one of the things is if you can get a baseline about your parents' financial abilities, and that doesn't mean they have to share everything with you.
20:03
96% of Canadians over the age of 65 want to age in place.

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