
Amelia Eckes
VP of Marketing & Innovation at Guckenheimer; hospitality professional specializing in workplace food services and employee experience
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Jun 23, 2026
The Hidden Menu: Creating Return on Experience in the Workplace
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14:33Osama AdwebHOST
... [clears throat] operations, how do they support these, kind of these technical factors? How do innovations do that? How do they support?

Amelia EckesGUEST
Yeah, I mean, we see a lot of the standard things in terms of carbon reporting, induction cooking, biophilic design.

Amelia EckesGUEST
As we look at where the innovation space is really exciting, in my opinion, it's in the anticipatory space.

Amelia EckesGUEST
So tools, technologies, processes that can help us better anticipate where the needs are going to be before they ever happen.

Amelia EckesGUEST
And Paul, I just love what you said about the empathy piece because, you know, when I think about hospitality and, and that's kind of my, my background as well, I... it's just, it's so simple.
10 MINS LATER
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25:44Osama AdwebHOST
Maybe some thoughts or some ideas, some things that maybe you've pulled from, uh, your, your, uh, your career.