
Amanda Wilcox
Sterile Processing Manager and Education Coordinator at University Hospitals, CSPDT-certified healthcare educator specializing in training and competency assessment for medical device reprocessing.
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Jun 22, 2026
Season 21 Rewind - 'I Click What?' A How-To on Training High-Tech Techs
11:32
11:41
11:59
12:08
31:34

Justin PoulinHOST
What are some of those things that come up in terms of that can be challenging for new technicians or technicians that are new to tracking systems?

Amanda WilcoxGUEST
So I would have to say for new technicians, a lot of people just don't know where to start.

Amanda WilcoxGUEST
So on our tracking systems, we have each area And then obviously there are scan points.

Amanda WilcoxGUEST
So you scan your trays to those specific areas, and then from there you can put in qualities, you can assign people to trays.
19 MINS LATER

Justin PoulinHOST
And especially in my issue is decon, hard to see it, right? So, and hard to get at a video, but that's the time when you really need to be able to disassemble something.