How does self-awareness and emotional intelligence influence a leader's ability to build confidence, especially when dealing with difficult conversations, conflict, or even resistance?

Well, I think most conversations... don't go badly because the leader lacked the right words.

I feel like they go badly because the leader actually was dysregulated inside and they don't know it.

And self-awareness is the difference between having a feeling and being ran by that feeling.

So if you walk into a conflict and and a conversation already activated, like if you're defensive or you're feeling rushed or if you're taking something personally, then what is being said really doesn't matter because you already in your mind are activated and you already have a story in your mind of how it's going to go.

And I believe like before you have a hard conversation, you need to ask yourself a couple questions.

Like, what are you feeling right now? Are you feeling like you're...

What are some practical things an emerging health care leader can do to strengthen their leadership confidence without feeling like they are become someone they're not?