What was your mom's response to being moved?

You know, the old saying of if you've seen one person with dementia, you've seen one person with dementia.

And I have over the years now seen a lot of people as they move into communities.

I used to be an executive director of a memory care community.

and then looking back, we didn't see a whole lot of change in my mom.

And I don't know if that was because she was on the younger end.

She was, she was, you know, like 69, 70 years old when she moved into the community.

Where can folks connect with you and find the workbooks that you have?

We rethink public housing as a right, not to be measured in terms of the deserving and undeserving poor.

Yes, Amanda.

Nick, it's really interesting that you mentioned that article in the Sydney Morning Herald and The Age.

We're really pleased to see that there are some people who are thinking very differently about this challenge.

One of our members, Traders in Purple, who are a developer, and they produce amazing, very high-end product, but they're also working really closely with government.

And one of their developments, it's called North Sea.

It's in Wollongong.

It's about the dialogue and the community of practice.

Do you feel that that expectation is evolved at all in the last, call it, 18 months? Or where do you even potentially see loyalty evolving in the next 18 months? I

think for many companies, loyalty, at least in the past, I think it's continuing to evolve, was really about rewards and perks and points in this transactional program.

At Lowe's, as a retailer, it's easy to go to, well, let's give members the best deal and the best price.

And sure, certainly, you need to do that.

But loyalty is continuing to be about loyalty.

that deeper connection.

And so if you can use loyalty as a way to build new experiences for your customers, invest in partnerships that give them more value and maybe allow you to reach more customers.

How are you all utilizing AI to really create those personalized experiences at scale for your consumers?