
Alex Holt
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Jul 20, 2026
How ElevenLabs Turns AI into Measurable Business Outcomes
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Peter HighHOST
... and its application perhaps, you know, a- across multiple companies that you've worked for, and of course, uh, leaning especially into its application at Eleven Labs.

Alex HoltGUEST
So I mean, I'd say, you know, what forward deployed engineering is almost an extension of those first two ideas.

Alex HoltGUEST
So if research are building the tech that nobody else has access to and are solving the problems that no one has solved before, um, and then product are making it very easy to, to configure those pieces of technology together to solve problems.

Alex HoltGUEST
The idea of forward deployed engineering closes the loop, which is they're actually the ones that are responsible for working with our, our largest enterprise customers and partners, and actually are responsible for ensuring that the outcomes are achieved.

Alex HoltGUEST
A- and so it's their job in part to configure whatever exists, but it's also to work closely with the customer using their knowledge of the problem space to then identify the gaps and work in the messiness of the real world.

Alex HoltGUEST
So, you know, the, the product will be, get you maybe 80% of the way, 90% of the way, 100% of the way.
18 MINS LATER

Peter HighHOST
Talk a bit about the process, um, you know, of rec- of identifying and recruiting people that have that balance of skills in order to succeed in an environment like what you've described.