some of these things already, but certainly education and training.

So if someone is starting work, again, our expertise is in infection control.

So if you have a staff member who is starting in their role, we can come and help with the orientation, right? And the other thing we actually, we were talking about gaps earlier or some of the issues that we may see if you have, then again, this is not a slight on agencies that homes work with, but they do supplies.

staff sometimes.

And so it's one of the areas we identify is someone could be coming from agency and there is no verification or someone following up with that person to see if they actually were trained coming in.

then coming in, would they know the expectation of home A? Like if they're in a home, what are the protocols for that home on how you do certain things, right? Say cleaning environmental surfaces.

So that's an area where...

What kind of advice would you give to any of the settings that you work to, focusing on long-term care that are not very connected yet with the IFPAC hub? What would you say to them if they approached you, if they called you? How would you establish that connection and convince them to...