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Adam Smith

Adam Smith

Director of Boxly & EnquiryBot, a UK-based AI lead management and chatbot software company serving dental practices.

Sep 25, 2026

9:02
What's your kind of view on the role of those in practice? I've got a really strong opinion on the
9:09
voice bot.
9:09
I think we are jumping.
9:13
Voice bot or voice AI is a symptom of a bigger problem.
9:17
The phones are a problem inside of dental practice.
9:19
It's no doubt about it.
9:21
The phone calls that are coming in are so much, but the reception teams can't handle it.
12:33
So what about this balance then between the sales function within a practice and actually doing the dentistry and patient experience? care, do you think systems like Boxley will help practices to get to that point of delivering the care quicker and more effectively?

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