
Adam Smith
Director of Boxly & EnquiryBot, a UK-based AI lead management and chatbot software company serving dental practices.
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Sep 25, 2026
Leads, AI & the balance between sales and patient care with Adam Smith
9:02
9:21
12:33

Les JonesHOST
What's your kind of view on the role of those in practice? I've got a really strong opinion on the

Adam SmithGUEST
The phone calls that are coming in are so much, but the reception teams can't handle it.

Les JonesHOST
So what about this balance then between the sales function within a practice and actually doing the dentistry and patient experience? care, do you think systems like Boxley will help practices to get to that point of delivering the care quicker and more effectively?