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Adam Hewitt

Company

Jul 14, 2026

24:42
... what advice would you give a business leader now, um, who's trying to grow their company?
24:48
[sighs] Well, I'll make it specific for, for, you know, offshore talent.
24:53
Obviously, I'm a, I'm a huge advocate for it.
24:54
It- it's been one of the best business decisions I've made over the last seven years, is offsh- is, um, bringing in outsourced offshore talent, um, into our business.
25:04
Um, and I, I guess I can even make it specific for, uh, the education space and our role.
25:09
Like I, I look for, um, if you are gonna do it, and I recommend looking into it, is for, for us in a student support officer role, which is student-facing, facing, um, the two things I look for in an interview would be the communication skills, right? How do they communicate? Is it, you know, clear communicators? Can they hold a really good conversation? And then are they empathetic? Their empathy is super important, especially in a client-facing role and a student-facing role.
25:37
Um, and so they're the two things that I, I look for.
27:00
[laughs]

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