Sep 22, 2026 ยท 22 min ยท 11 segments
SEASON 2 - EPISODE 38 - PART 2 ๐ ๐๐ง ๐ญ๐ก๐ข๐ฌ ๐-๐ฉ๐๐ซ๐ญ ๐ฌ๐๐ซ๐ข๐๐ฌ, ๐๐๐ฆ๐๐ฅ๐ ๐๐ซ๐๐ฉ๐๐ซ, ๐๐ซ๐๐ฌ๐ข๐๐๐ง๐ญ ๐จ๐ ๐๐ข๐ ๐ข๐ญ๐๐ฅ ๐๐จ๐ฆ๐ฆ๐๐ซ๐๐ ๐๐๐ฒ๐ฆ๐๐ง๐ญ๐ฌ, ๐๐ง๐ ๐๐๐ฎ๐ฅโฆ
And the other way we're thinking about it and our peers at this breakfast last week were saying similar things is, we're not looking at AI and hoping it'll cut a quarter or half of our workforce.
We're looking at AI and saying, you know, maybe at the edges it'll cut or reallocate, but what we really want it to do is help us grow faster without having to hire more bodies.
So take the existing team and use it more efficiently to double the size of our company without having to double the size of our employee base.
Because I saw that work in the financial industry in the United States when we'd go offshore to India and China and Ireland and Australia.
But then we realized that's actually costing us more because it's not really part of the integration.
And that's almost how a lot of... not what you're doing but a lot of groups doing it's more like it's like staff augmentation which makes him think okay that's we don't need that many people what it's really about like i love the way you both talked about it it's about looking at that bigger process making sure it fits into the infrastructure properly have the right agents or have the right compliance have the right oversight have the right not just humans in the loop which you hear over and over again but accountable humans in the room that they're accountable if they approved it or not.
it's about raising everyone up a level like I love the way you both talked about it.
And the other way we're thinking about it and our peers at this breakfast last week were saying similar things is, we're not looking at AI and hoping it'll cut a quarter or half of our workforce.
We're looking at AI and saying, you know, maybe at the edges it'll cut or reallocate, but what we really want it to do is help us grow faster without having to hire more bodies.
So take the existing team and use it more efficiently to double the size of our company without having to double the size of our employee base.
Because I saw that work in the financial industry in the United States when we'd go offshore to India and China and Ireland and Australia.
But then we realized that's actually costing us more because it's not really part of the integration.
And that's almost how a lot of... not what you're doing but a lot of groups doing it's more like it's like staff augmentation which makes him think okay that's we don't need that many people what it's really about like i love the way you both talked about it it's about looking at that bigger process making sure it fits into the infrastructure properly have the right agents or have the right compliance have the right oversight have the right not just humans in the loop which you hear over and over again but accountable humans in the room that they're accountable if they approved it or not.
it's about raising everyone up a level like I love the way you both talked about it.
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