Jun 25, 2026 · 20 min · 10 segments
In this episode of Voices in the Channel, we’re joined by Anna Webb, Global Director at Kocho, to explore the human cost of cybersecurity and the pressure faced by those working behind the scenes to…
Sophie MilburnHostYeah, I mean, you know, I've managed quite a number of teams over the years and, you know, comparing sort of cybersecurity teams to maybe like infrastructure teams that, you know, infrastructure teams are under a lot of pressure because you have instances where maybe the infrastructure fails or there's some sort of bug that happens and they have, you know, they're under pressure to get it back up and running.
Where that differs with cybersecurity is that it's very much, you know, is this going to be in the public domain? Are people going to know that, you know, like we look at the Marks and Spencers and co-ops from last year, you know, it was very, very front and centre in the news.
And, you know, you can only sort of imagine what the teams behind that were feeling at the time.
And it's, yeah, the pressure really is... huge because everybody thinks about the financial side of things you know what what sort of trouble the company's going to be in because they've had this um cyber security breach what that sort of means reputationally for them but nobody thinks about what that means reputationally for you as an analyst as an engineer as somebody actually running the department um and it's it's about that one day in time that can change your whole career.
Because, you know, if you then, even if you're at the analyst level, so you're right at the coalface sort of working on things, if you then go for a role elsewhere and they go, ooh, you worked for that company, did you, that had a cybersecurity breach or that allowed, you know, one of your clients to have a cybersecurity breach, it's like, yeah, that's, you know, that's a big thing to look at.
I've spent a lot of my career watching incredibly capable people carry sort of an immeasurable and impossible pressure in complete silence because they know they've got to do this job day in, day out.
um and they know the consequences or potential consequences if something goes wrong so it is you know it is great so
I'd never even thought about that of when you then go for a new job having though you've had a breach but then it's one of those things of like every single company no matter what size no matter what they've got in place is at risk of a breach at all times and I feel like it's only kind of naivety that's going to cause anyone to say no no we're completely fine we're not going to have a breach so it's like almost that looming unavoidable threat almost that they kind of can't escape it.
Yeah, I mean, you know, I've managed quite a number of teams over the years and, you know, comparing sort of cybersecurity teams to maybe like infrastructure teams that, you know, infrastructure teams are under a lot of pressure because you have instances where maybe the infrastructure fails or there's some sort of bug that happens and they have, you know, they're under pressure to get it back up and running.
Where that differs with cybersecurity is that it's very much, you know, is this going to be in the public domain? Are people going to know that, you know, like we look at the Marks and Spencers and co-ops from last year, you know, it was very, very front and centre in the news.
And, you know, you can only sort of imagine what the teams behind that were feeling at the time.
And it's, yeah, the pressure really is... huge because everybody thinks about the financial side of things you know what what sort of trouble the company's going to be in because they've had this um cyber security breach what that sort of means reputationally for them but nobody thinks about what that means reputationally for you as an analyst as an engineer as somebody actually running the department um and it's it's about that one day in time that can change your whole career.
Because, you know, if you then, even if you're at the analyst level, so you're right at the coalface sort of working on things, if you then go for a role elsewhere and they go, ooh, you worked for that company, did you, that had a cybersecurity breach or that allowed, you know, one of your clients to have a cybersecurity breach, it's like, yeah, that's, you know, that's a big thing to look at.
I've spent a lot of my career watching incredibly capable people carry sort of an immeasurable and impossible pressure in complete silence because they know they've got to do this job day in, day out.
um and they know the consequences or potential consequences if something goes wrong so it is you know it is great so
I'd never even thought about that of when you then go for a new job having though you've had a breach but then it's one of those things of like every single company no matter what size no matter what they've got in place is at risk of a breach at all times and I feel like it's only kind of naivety that's going to cause anyone to say no no we're completely fine we're not going to have a breach so it's like almost that looming unavoidable threat almost that they kind of can't escape it.
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3 of 4
Invisible Weight Of Breaches
Behind headlines, unseen personal stakes get exposed
Careers Judged On Worst Day
When breach hits, leadership careers can shatter
Hypervigilance In Security Teams
Constant alerts blur work and personal life
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