117: AI in Recruitment: What the Future of Hiring Looks Like with James Terry

Send us Fan Mail Hiring is getting faster, noisier, and harder to evaluate. In this episode Chris talks with James Terry, Head of US Revenue at Indeed Flex, about how AI is reshaping recruiting from application screening to workforce planning. James explains why rising application volume is pushing employers toward AI interviews, how human review still fits into the process, and where AI can help recruiters evaluate candidate skills at a scale traditional hiring workflows cannot handle.  They also explore how AI can move HR beyond administrative work by connecting workforce, operations, and performance data, plus how James uses tools including Gemini and NotebookLM to accelerate proposals and decision support. The conversation ultimately shifts from replacing jobs to redesigning roles, building stronger AI fluency, and giving teams access to the data that makes AI genuinely useful. Listen for a practical look at what AI adoption becomes when leaders move beyond experimentation and apply it to real operating problems. Chapters 00.00 Introduction 01:57 AI Hiring and the Race to Build AI Fluency 06:42 Putting AI to Work Across Revenue and Operations 10:17 Why Application Overload Is Breaking Traditional Screening 11:51 AI Interviews at Scale With Human Review 15:55 Can AI Identify Better Candidates? 21:30 Turning HR Into a Strategic Business Function 24:57 Using Workforce Data to Reduce Turnover 30:34 From AI Experiments to Real Workflows 34:48 How AI Will Change Jobs and Roles 41:41 Connecting Data, Building a Second Brain, and Shaping Vendor Roadmaps Resources: 🔎 Find Out More About James Terry James Terry on LinkedIn:  https://www.linkedin.com/in/james-terry-33023717 Indeed Flex: https://indeedflex.com/ (Indeed Flex US) Indeed Flex contingent labor webinar featuring James Terry: https://indeedflex.com/employers/resources/industry-reports/webinar-contingent-labor-in-manufacturing-competitive-advantage/ 🛠 AI Tools and Resources Mentioned: Indeed Smart Screening: https://www.indeed.com/employers/smart-screening  Google Gemini:  https://gemini.google.com Gemini Gems: https://support.google.com/gemini/answer/15235603  Google NotebookLM:  https://notebooklm.google.com Snowflake:  https://www.snowflake.com/en Tableau:  https://www.tableau.com/ ChatGPT:  https://openai.com/chatgpt/overview/ Chief AI Officer:  https://chiefaiofficer.com Using AI at Work:  https://usingaiatwork.com Support the show