105: How Unselfish Communication Keeps Conflict from Taking Over

And that's really what I threw out there that we talk about today is improving our communications because communications to me are probably the difference between a wonderful life And a life brought with all kinds of conflict.

And you can do it to yourself without even knowing it if you don't even take count of an intentional pursuit of how you're communicating.

It's true.

And there's so many levels in different ways to communicate.

In-person is always the best.

when you can sit eyeball to eyeball with someone and see their nonverbal communication skills.

Yesterday I was bragging about my degree.

I like to brag about my degree being a communication studies major.

And, uh, as my good friend Franz likes to say, uh, uh, we know how to communicate because we are communication majors.

But, um, Eyeball-to-eyeball communication is the best because you're picking up on nonverbals.

And nonverbal communication, I learned back then, is 70%.

I don't know if it's 80% or 90%, but it is high.

And so your nonverbal communication skills, that's something that everybody can work on.

It doesn't matter if you're introverted, extroverted.

There are all these different ways that you can sharpen how you listen.

and how you communicate with your body and your positioning.

And so that's why I like to do it eyeball to eyeball.

So much of what we do is over the phone.

And that's a little trickier.

It's a secondary.

Like if you're thinking of the channels, how you do it, do I do it verbally or written? Definitely want verbally written.

overwritten because written has no context whatsoever besides the sequence of the words, right? Yeah.

And the sequence of timing, they get the letter, they respond, or you're responding to something that you saw, but you can't get the direct feedback.

Boy, probably the biggest accelerator in me learning to communicate better was becoming an employer.

Okay.