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Third Generation HVAC

Third Generation HVAC

The Boiler I Screwed Up

Oct 25, 2026 · 12 min · 7 segments

Terry tells the story of the first high-efficiency boiler he installed on his own — the one he screwed up. No marked lines, forgotten soldering, leaks everywhere, a 7-day job that turned into 14, and…

Terry tells the story of the first high-efficiency boiler he installed on his own — the one he screwed up. No marked lines, forgotten soldering, leaks everywhere, a 7-day job that turned into 14, and a customer lost. Years later, that same customer ended up praising him to his own technician without knowing they were the same Terry. The lesson: read the manual, ask for help, and own your mistakes. Integrity turns a lost customer into a customer for life.

Terry tells the story of the first high-efficiency boiler he installed on his own — the one he screwed up. No marked lines, forgotten soldering, leaks everywhere, a 7-day job that turned into 14, and…

Speakers: Terry RoperHost

Top entities: United States LinkedIn×2

Show signals: SuitabilitySafeBiasNot politicalAudience≈106 followers

Taking on a High-Efficiency Boiler1:22 – 2:06

T

Terry RoperHost

1:22

Boilers was my specialty.

T

Terry RoperHost

1:25

I love boilers.

T

Terry RoperHost

1:27

I did a lot of boilers.

T

Terry RoperHost

1:29

But it was mostly old standard boilers over to pretty much power vented boilers.

T

Terry RoperHost

1:36

Nothing crazy.

T

Terry RoperHost

1:37

Water in, water out.

T

Terry RoperHost

1:39

This boiler was my first standard boiler to a high efficient boiler.

T

Terry RoperHost

1:45

And there's a lot more things that are involved with these types of boilers.

T

Terry RoperHost

1:50

And I'm not going to lie.

T

Terry RoperHost

1:52

I thought I could do it by myself.

T

Terry RoperHost

1:54

I thought I didn't need any help.

T

Terry RoperHost

1:56

I had a point to prove.

T

Terry RoperHost

1:59

And the point was that I can do it, and I don't need your help.

T

Terry RoperHost

2:03

Well, I hate to say it, I screwed it up.

United StatesCountryCountry in North America
75%1 mention
LinkedInSoftware ApplicationSocial networking service
25%2 mentions

Professional EthicsEthics
Service Business OperationsBusiness > Small Business Management
Workplace LearningPersonal Development > Professional Development
Trade Skills TrainingEducation > Vocational Education
Heating SystemsEngineering > Mechanical Engineering > Building Services Engineering
High-Efficiency Boiler InstallationEngineering > Mechanical Engineering > Building Services Engineering > Heating Systems
HVAC Technician TrainingEducation > Vocational Education > Trade Skills Training
Boiler Installation and Repair TrainingEducation > Vocational Education > Trade Skills Training > HVAC Technician Training
HVAC Customer ServiceBusiness > Small Business Management > Service Business Operations
Customer Retention Through Service RecoveryBusiness > Small Business Management > Service Business Operations > HVAC Customer Service
Honesty With CustomersEthics > Professional Ethics > Accountability
Owning and Correcting Professional MistakesEthics > Professional Ethics > Accountability > Honesty With Customers
Learning From FailurePersonal Development > Professional Development > Workplace Learning
Vocational EducationEducation
Building Services EngineeringEngineering > Mechanical Engineering
Mechanical EngineeringEngineering
Personal Development
Small Business ManagementBusiness
Professional DevelopmentPersonal Development
AccountabilityEthics > Professional Ethics
Education
Business
Engineering
Ethics

Taking on a High-Efficiency Boiler1:22 – 2:06

T

Terry RoperHost

1:22

Boilers was my specialty.

T

Terry RoperHost

1:25

I love boilers.

T

Terry RoperHost

1:27

I did a lot of boilers.

T

Terry RoperHost

1:29

But it was mostly old standard boilers over to pretty much power vented boilers.

T

Terry RoperHost

1:36

Nothing crazy.

T

Terry RoperHost

1:37

Water in, water out.

T

Terry RoperHost

1:39

This boiler was my first standard boiler to a high efficient boiler.

T

Terry RoperHost

1:45

And there's a lot more things that are involved with these types of boilers.

T

Terry RoperHost

1:50

And I'm not going to lie.

T

Terry RoperHost

1:52

I thought I could do it by myself.

T

Terry RoperHost

1:54

I thought I didn't need any help.

T

Terry RoperHost

1:56

I had a point to prove.

T

Terry RoperHost

1:59

And the point was that I can do it, and I don't need your help.

T

Terry RoperHost

2:03

Well, I hate to say it, I screwed it up.

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