Most skills programs never make it out of the spreadsheet. Cotality's CHRO spent nine months trying to hand-build a skills taxonomy before she killed it and started over.
In this episode, Kendra Angier explains how she rebuilt the workforce-intelligence stack around dynamic data, pulled her COO, CTO, and CFO into the buying decision, and earned an 80% employee NPS on skills along the way. It's a candid look at what actually moves a skills strategy from theory to Monday-morning reality.
**Timestamps**
- 00:50 - Why she rejects the idea that AI is killing early talent
- 02:43 - The Cotality rebrand, and what it demands from the workforce
- 06:09 - The case for a 12-24 month horizon, not a ten-year plan
- 08:36 - How she got the CFO, COO and CTO to fund skills
- 13:42 - The nine-month taxonomy that nearly broke the team
- 21:22 - “What took us months now takes minutes”
- 25:47 - Why the change-management risk beats the data risk
- 38:17 - From chief HR officer to chief work officer