Sep 19, 2026 · 6 min · 6 segments
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Stuart BunnGuestReneeHostCamHostStuart, good morning.
How are you?
Yes, I'm good, thank you.
This is super-duper interesting.
Can you tell us what is, you know, like a typical scenario where you might walk into an open home and movements and conversations may be recorded?

Well, I think as we all know, there's a lot more recording devices in Australian homes these days.

We have security cameras, smart doorbells, microphones and all sorts of connected devices.

They're becoming increasingly common and sometimes they're being left active during an inspection or an open home.

And of course, there's a risk that conversations that buyers might be having in the house might be being listened to by the homeowner separately.
Yep.
And so I'm going to ask this question with an element of a personal experience as well.
Do you really think that agents are accessing recordings and listening to conversations following an open home? Do you think that's going on?

But there have been a number of instances in the last 12 months where agents selling homes have become aware that the homeowner has been listening because of conversations that have taken place afterwards.

And On occasion we've taken inquiries in our national administration from agents saying we've had a homeowner talk to us quite specifically about somebody they saw at their open home and it's triggered us to make inquiries about how legal that is.

And there was some recent research that came out of the United States that found 56% of homeowners are leaving recording devices active during open homes.

Yeah, we think less than that sort of number is happening in Australia, and it's most likely more accidental than on purpose.

These devices are probably harder to turn off than they are to leave on, and people aren't necessarily accessing that information.

There are laws around it, and it's something that agents and homeowners need to be mindful of.
Stuart, good morning.
How are you?
Yes, I'm good, thank you.
This is super-duper interesting.
Can you tell us what is, you know, like a typical scenario where you might walk into an open home and movements and conversations may be recorded?

Well, I think as we all know, there's a lot more recording devices in Australian homes these days.

We have security cameras, smart doorbells, microphones and all sorts of connected devices.

They're becoming increasingly common and sometimes they're being left active during an inspection or an open home.

And of course, there's a risk that conversations that buyers might be having in the house might be being listened to by the homeowner separately.
Yep.
And so I'm going to ask this question with an element of a personal experience as well.
Do you really think that agents are accessing recordings and listening to conversations following an open home? Do you think that's going on?

But there have been a number of instances in the last 12 months where agents selling homes have become aware that the homeowner has been listening because of conversations that have taken place afterwards.

And On occasion we've taken inquiries in our national administration from agents saying we've had a homeowner talk to us quite specifically about somebody they saw at their open home and it's triggered us to make inquiries about how legal that is.

And there was some recent research that came out of the United States that found 56% of homeowners are leaving recording devices active during open homes.

Yeah, we think less than that sort of number is happening in Australia, and it's most likely more accidental than on purpose.

These devices are probably harder to turn off than they are to leave on, and people aren't necessarily accessing that information.

There are laws around it, and it's something that agents and homeowners need to be mindful of.
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