What separates an average team from a championship team? According to Regional Manager and former race car driver **Nik Putnam**, it isn't talent—it's culture.
In this episode of **The Property Playbook**, Rory Anderson sits down with Nik to explore the **10 behaviors championship teammates refuse to tolerate** and how those same principles can transform multifamily property management teams.
Drawing from his experience both behind the wheel of a race car and leading apartment communities, Nik shares why accountability, trust, belief, and peer leadership matter more than titles. Together, Rory and Nik unpack practical lessons for leasing professionals, maintenance teams, property managers, and regional leaders who want to build stronger cultures and achieve better operational results.
You'll hear powerful conversations around:
- Why teammates—not just managers—must hold each other accountable.
- How cutting corners today creates bigger operational problems tomorrow.
- The hidden cost of negativity, excuses, and gossip on team performance.
- Why great leaders never ask their teams to do work they wouldn't do themselves.
- How respect is earned through action, especially during conflict and challenging moments.
- The importance of protecting your company's reputation both on and off the job.
- Why belief may be the most underrated leadership skill in property management.
Nik also shares memorable stories from his career, including managing a major roofing disaster in student housing, turning around struggling communities, learning to "control the controllables," and accepting responsibility when leadership decisions don't go as planned. His experiences offer practical lessons in resilience, communication, and leading under pressure.
If you're passionate about **multifamily leadership, property management, team culture, accountability, leasing excellence, and personal growth**, this is an episode you won't want to miss.
🎧 Listen now, subscribe to **The Property Playbook**, and share this episode with a teammate or leader who's committed to building a championship culture.
CHAPTERS:
00:00 Introduction and guest background
258:16:49 A story from property management: roof damage incident
8833:17:09 Control the controllables: lessons from a property crisis
13111:04:01 The post on championship team principles
14833:17:30 Peer accountability and team strength
17583:17:34 Avoiding corners and doing things right the first time
21999:57:39 Teammates don't whine or complain
26333:17:48 Handling negativity and fostering positivity
28722:11:09 Don't make excuses and take ownership
35361:04:43 Respect and treating teammates well
42833:18:12 Avoid disrespect and lead by example
508055:31:47 The importance of unity and avoiding division
596388:51:58 Supporting teammates and leading with kindness
676944:25:29 The value of positive reinforcement and recognition
762499:59:07 The role of belief and mindset in leadership
926666:39:34 The importance of reliability and not letting teammates down
970555:33:02 Final leadership principles and closing thoughts
CONTACT OUR GUEST:
https://www.linkedin.com/in/nik-putnam99/
KEYWORDS:
leadership, team building, property management, accountability, respect, team culture, underperforming assets, team accountability, leadership lessons