Live from the NCM Fuel the Future Summit, this Parts Edge Podcast episode features Matt (Parts Director) and Justin (Service Director) of Huffines Hyundai McKinney, Texas. They share candid insights on the grit required in fixed ops, the enduring challenge of finding and retaining skilled technicians, and the game-changing value of industry networking.
Kaylee and her guests unpack what’s truly missing for parts leaders in events and resources, and why teamwork between parts and service is essential for success. Whether you’re battling staffing shortages or just looking to connect with others in the field, this episode drops actionable advice and unfiltered fixed ops realities—all in a motivating, collaborative atmosphere.
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**Takeaways**
1. Prioritize Networking for Growth
2. Staffing is the Foundation
3. Break Down Silos Between Parts & Service
**Chapters**
00:00 Fixed ops collaboration discussion
05:53 Challenges in getting skilled staff
06:22 Expressing excitement and gratitude
**Website:**
https://www.partsedge.com/profilequiz
**Kaylee Felio**
LinkedIn: https://www.linkedin.com/in/kayleefelio
Website: https://www.partsedge.com
