Chris Craig, FixedOps Content Developer at RockEd, joins Kaylee Felio to dive into the launch of Rocket’s powerful new training curriculum for parts departments. They get gritty on why parts managers and associates have been overlooked—until now.
From microlearning and gamification to actionable reporting and industry certification, Chris Craig breaks down how RockEd is changing the game for parts teams across the country. If you’re ready to fix the foundation, turn inventory faster, and give your team smarter tools, this episode brings the insights, energy, and optimism you need.
**--------------------------------------------**
**Takeaways**
1. Microlearning Empowers Busy Teams
2. Gamification Drives Engagement
3. Industry-Recognized Certification
**Chapters**
00:00 Military training and education
04:21 Balancing Army duties and work
06:40 Rocket's microlearning solution for dealerships
10:40 Understanding the parts manager role
14:25 Accessing Rocket Preview Mode
17:17 Rocketified learning platform overview
20:18 Checking out the RockEd app
**Kaylee Felio**
LinkedIn: https://www.linkedin.com/in/kayleefelio
Website: https://www.partsedge.com
**Chris Craig**
LinkedIn: https://www.linkedin.com/in/chris-topher-craig
**RockED Website**
https://www.rocked.us/technician-skills
