Falling into place

We've all heard of the common saying 'practise makes perfect'. In this episode, clinical vet James Farrell explains how he likes to relate perseverance in developing skills in small animal practice to the experience of replacing a prolapsed uterus in a recently calved cow! Now a managing clinical director at Woodcroft Vets, a companion animal practice in Greater Manchester, James shares his journey since graduation with fellow Royal Veterinary College graduate, Fiona. Having gained a solid foundation working in mixed practice, he chose to specialise in small animal surgery and recently competed Masters level training in Counselling and Psychotherapy, regularly supporting bereaved family members at a local hospice. He reflects on how early experiences in mixed practice and PDSA work shaped his confidence, surgical ability, resilience, and practical approach to problem-solving. He also explains how counselling training deepened his self-awareness and strengthened skills such as empathy, reflective listening, and giving people time to process difficult experiences. James also discusses the emotional demands of veterinary work, particularly around complaints, end-of-life care and supporting teams under pressure. Highlights shared in this conversation: - **Communication is a core clinical skill** — listening, curiosity, empathy and reflection can transform interactions with clients, colleagues and teams. <!--THE END--> - **Supportive leadership matters** — making time for hands-on mentoring, peer discussion and psychological safety helps people learn and cope with pressure. <!--THE END--> - **Self-compassion is essential** — veterinary work is emotionally demanding, so it's important to develop a strong support network, which of course can include our pets. If this conversation resonates, you could take one practical step this week: check in with a colleague, create space for a proper team conversation, or explore communication, counselling or coaching resources that could support you and your practice. Notes: James can be contacted via his LinkedIn profile linkedin.com/in/james-farrell-00216876 Vetamorphosis is an organisation that provides therapy and therapeutic coaching for veterinary professionals www.vetamorphosis.co.uk British Association for Counselling and Psychotherapy (BACP) www.bacp.co.uk