Ferragamo Postgame Play: Your Legacy is Customer Obsession

For over 100 years, the Ferragamo family has been on a first-name basis with the global luxury fashion world.   In this Postgame episode, Eric explores the Ferragamo family's relentless focus on constantly evolving with its customers. Ferragamo has struck a balance in what it means to maintain tradition and craftsmanship with its longtime fans while also building a new customer base through spontaneity and creativity. Their secret? Innovation and a deep-rooted commitment to upholding the principles of a four-generation family through thoughtful and disciplined succession planning.   This is a must-listen for anyone leading a family business, modernizing a brand or building a legacy designed to last across generations. Listen and subscribe: Subscribe to Cresset Podcasts Newsletter: https://cressetcapital.com/podcasts/entrepreneurs/ Apple Podcasts: https://podcasts.apple.com/us/podcast/the-long-game-with-eric-becker/id1896628025 Spotify: https://open.spotify.com/show/033g1SCSMkQQXnNfn2SQV9 James Ferragamo LinkedIn: https://www.linkedin.com/in/james-ferragamo-698b1a/ Ferragamo: https://www.ferragamo.com/ Eric Becker LinkedIn: https://www.linkedin.com/in/ebecker1/ Eric Becker: https://cressetcapital.com/about/team/eric-becker/ The Long Game book: https://longgamebook.com/