Ep. 75 Kristen LaCount / General Manager at The Country Club in Brookline

[upbeat music] Hi, everyone.

This is Chandler Withington, and welcome back to The Inward Nine, where my mission is to help you discover the best version of yourself.

Have any of you ever felt you had life all figured out? Have you ever felt all your master plans were falling into place, and then suddenly had it all fall apart, leaving you feeling hopeless? You can't see it, but my hand is up in the air, the hand of our guest is as well, and perhaps so is yours.

The reality is life doesn't always go as we plan it, but that doesn't mean things won't turn out better than we ever imagined.

It surely has for this week's guest.

She is the wonderful, hospitable, and very approachable Kristen LaCount, the General Manager at The Country Club in Brookline, Massachusetts.

Ahead in our time with Kristen, we will discuss what it was like to grow up as the fourth generation within her family to work at The Country Club, and how her upbringing shaped her own dreams and aspirations.

On chasing those dreams, her path seemed so clear.

She had it all figured out, until her plan seemingly vanished overnight.

Listen as Kristen shares the advice she received from her father, advice which would help her discover an entirely new path.

Similar to our recent guest, Jason Prendergast, Kristen had an aha moment with a club member, one which allowed her to begin seeing people at the club in a new way, a way which allowed her to understand how different and unique each person is, a perspective which has served her well ever since.

We will talk about the relationship between a general manager and the golf professional.

Kristen will share what she believes is the foundation to a healthy relationship between these two key figureheads at any club, and what each of us could do to foster this relationship at our own clubs.

Employee morale.

We know it's important, but how much are clubs willing to invest in it? I got to see a unique behind-the-scenes part of The Country Club during a recent visit.

Kristen will talk about how it all came to be and why it matters so much to their everyday operation.

Finally, among the many things we talk about, we will take a step off the property at Brookline to talk about how the club is impacting their surrounding community.

It is a shift in perspective, a reminder of just how fortunate so many of us truly are, and how showing up for those who need help can make such a world of difference.

When you can't afford to buy a ticket.

I am so glad you decided to come spend time with us today.

Please join Kristen and myself.

We are turning around and heading back towards home.

You are listening to The Inward Nine.