Jul 1, 2026 · 38 min · 12 segments
In this unfiltered conversation with Scott Howell, Bradley unpacks the 17 things he found broken in his agency after a month away, introduces the “Client Concierge” role he borrowed from Billy Wagner…
[upbeat rock music] What do you feel like insurance agents need to do in terms of branding themselves, their agencies, the carriers they represent?
When you are marketing something you're not in control of, you're not in control.
The very last thing I do, I get agreement from them, and then I end the call with making damn sure whatever I say I'm going to do gets done.
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