InformationWeek Podcast: Handling the discovery of shadow AI agents

The digital cat is out of the bag when it comes to AI and AI agents. The trouble is when team members tap into their favorite AI agents without clearance to use them in the work environment. Even if they find individual benefit from these shadow AI agents, this can introduce risk, confusion, and compliance issues. In this episode, Surabhi Gupta, CTO at Klaviyo, shares how a tech leader might handle the discovery of shadow AI agents across their organization.