3. The Heart of the Y: Jackie Hancock

Welcome to The Heart of the Y, where we share the stories ofthe people who bring the YMCA of Greater Nashua's mission to life every day. In this episode, host Lynne Boyer, Vice President ofCommunity Impact, sits down with Jackie Hancock, Senior Director of Member Experience, for a conversation about community, belonging, and creating meaningful experiences for every member who walks through our doors. Jackie shares how an unexpected opportunity led her to acareer at the Y, what it was like joining the YMCA of Greater Nashua just months before the COVID-19 pandemic, and how those challenges helped shape her passion for serving members. She also reflects on raising her daughter through Y programs, the lifelong friendships the Y creates, and why asking for help is often the first step to finding your place in our community. Whether you're a longtime member, thinking about joining the Y, or simply want to hear the stories behind the people who make our organization special, this episode is a reminder that belonging starts with connection. Thank you for watching The Heart of the Y. Be sure to like,subscribe, and follow along as we continue sharing the stories of the people who make the YMCA of Greater Nashua such a special place.