The Security Habits Every Health Practice Needs

Okay, today we are going to look at a range of things,

basically covering security and practical things that you can do in your practice that help keep your data secure, help keep your practice safe and secure.

We're going to touch on it from a sort of psychology point of view and look at some of the ways in which people try and manipulate data.

from a psychological perspective as well as a technology perspective.

And we'll touch a little bit on some of Xander's security features as well.

But for the bulk of this, we're really going to be talking about practical things that you can do that really help keep your practice safe and secure and help keep your staff aware of what they need to be thinking about when it comes to security.

Why does it matter? Kind of obvious question, but we want to touch on it anyway.

This webinar today is really for practice owners, managers, and team members.

You'll see in there, this is not designed for specialist IT people or anything like that.

This is very much designed for the real world and for people running small practices all the way up to large clinics.

The threat landscape is changing and it's rising every day.

This is a very dynamic space and we thought it's a good time for us to really give a bit of an update of the current ways people do attempt to get around security and things that look at what can go wrong and how to protect yourself against that.

And of course, why this is worthwhile? Well, you know, we know that in the health space, we are dealing with very sensitive, you know, private information and that our patients trust us to look after that, you know, information.

And it's something that It's critical in every element of health and the relationship with our clients and patients relies on us being able to protect that information and people having confidence in our ability to do that.

That really goes at every layer of an organization, not just for practitioners, but for admin team members and anyone else that actually needs to handle and is responsible for managing practice information and treatment information.

So looking at the landscape here that we operate in, and I won't go through the ins and outs of each of these regulations.

I want to say that we operate across multiple jurisdictions, so that's Zander, and we need to comply with different privacy and security frameworks from around the world.

What's really fantastic about that for our customers, no matter where you are, is that we have to comply with the strictest standard of any jurisdiction that we operate in.

It's interesting, buddy, in some ways, Australia has stricter regulations in some areas.

In other ways, the European area has higher standards and requirements, and then some things with Canada and the USA might have areas that they're particularly strong on.

One of the things that's great about working across all those jurisdictions is that we have to raise our security and our privacy approach to meet the highest standards wherever they are in the world.

Now, we actually have to comply with a lot more than we have on the screen here, but we just want to give you a bit of an idea of the broad brush, regulations that we will be talking a little bit about today, but really looking at the practical side of this.

What does that mean in practice for practitioners? We'll dive right in and Paul, we're going to talk a bit about this idea of keeping your practice safe.

We've got this analogy here around locking your doors and windows.

I'll hand over to you to take us through that and explain how this is a helpful analogy when we're thinking about a startup.