Ep 209: Communication, Candor and Trust (with David Ashcraft)

So I recently heard this stat, interesting stat, David.

So 53%, over half of the people have suffered from burnout or just not feeling like they really enjoy their work because of lack of communication from leadership.

Does that resonate to you or does that sound like it sits in your experience?

Well, it makes me curious.

So when they say they're burned out, is it because they don't feel like there's clarity of direction, do you think, Whitney? Or was there more behind that? Yes,

it is the lack of clarity.

They don't feel like they know exactly what they need to be doing inside of their roles.

A little bit ambiguous.

Or maybe it could be the flip side of that, too.

They maybe have too much information from a micromanager and they don't get to actually get their work done.

Yeah.

Or they're not getting feedback.

So if we go back to the first slide, they're not getting the feedback to know, am I succeeding? Am I doing the right things? Yeah.

Or I'm not, if it's extreme, I'm not able to even function because I'm being told what to do.

Every little detail.

Yeah.

Interesting.

No, I hadn't heard that stat before, but that's an interesting one.

Yeah.

Overall, poor communication.

Have you seen this happen in organizations play out in your experience?

You know, Whitney, as I think about communication, as you're speaking about it, I don't know that it's just organizations, it's families, it's marriages, it's between father and daughter.

The biggest thing I see, Whitney, is we think that we're being clear.

So if we want to talk about clarity, I think the issue with communication is clarity.

And we think we're being clear when we say things when oftentimes we're not.