Zoe WhitmanHost
Jo WoodHost
So you're seeing workflows really drastically change with businesses of all sizes because we are not just using cloud technology.

We're also bolting onto this, these new AI tools, which are changing all the time and I guess changing the playing fields that we are in.
Even the way that people use AI and the big change that we saw very recently was the ability to access artificial intelligence via a chatbot.
And now the next phase is being able to actually talk with voice and, you know, companies like Eleven Labs, Boost AI, Sierra AI.
So the world in which we live in and the content that's around that's been produced not just by humans, but by AI has changed.
And the other thing that's changed is the way that we actually interact with, you know, things like customer services.
The person may have been in a different jurisdiction or a different country, may speak a different language.
But now we're almost interacting with AI on a day-to-day basis and sometimes not even realizing

And then you've got older generations who are... not sure if it is or isn't or we see things and me and my kids and they go oh i hope granddad doesn't see that because he would have definitely fallen for that you know and and then you see people that are interacting in whatsapp groups and things with funny images or like people that i'd say more like my age that maybe don't use it in work are seeing the fun side of it And thinking they're being really cool by interacting and creating images.

So you're seeing workflows really drastically change with businesses of all sizes because we are not just using cloud technology.

We're also bolting onto this, these new AI tools, which are changing all the time and I guess changing the playing fields that we are in.
Even the way that people use AI and the big change that we saw very recently was the ability to access artificial intelligence via a chatbot.
And now the next phase is being able to actually talk with voice and, you know, companies like Eleven Labs, Boost AI, Sierra AI.
So the world in which we live in and the content that's around that's been produced not just by humans, but by AI has changed.
And the other thing that's changed is the way that we actually interact with, you know, things like customer services.
The person may have been in a different jurisdiction or a different country, may speak a different language.
But now we're almost interacting with AI on a day-to-day basis and sometimes not even realizing

And then you've got older generations who are... not sure if it is or isn't or we see things and me and my kids and they go oh i hope granddad doesn't see that because he would have definitely fallen for that you know and and then you see people that are interacting in whatsapp groups and things with funny images or like people that i'd say more like my age that maybe don't use it in work are seeing the fun side of it And thinking they're being really cool by interacting and creating images.
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