Jun 15, 2026 · 6 min · 5 segments
Wise County’s AI pilot program has evolved into a practical platform that helps county employees save time, improve communication, and support operations while emphasizing human oversight and…
Last year, the Wise County Commissioner's Court launched a nine-month pilot program to help officials determine how artificial intelligence could support county government.
Wise County Emergency Management Coordinator, Cody Powell, explained that during the first phase of the project, most work was on the back end with a small project team experimenting with use cases and then rolling them out to employees.
Since then, the project has matured into an internal AI platform that is now actively used by public safety and key support departments with plans to expand to additional county offices.
County Progress asked Powell, manager of the pilot program, to share what Wise County has learned and how they have specifically incorporated AI into daily operations.
Wise County now has a little over 200 users registered on the AI platform, GovAI.
Of those, more than 50 are active users, defined as employees who have submitted 10 or more prompts in the last 30 days.
The initial rollout has focused on departments where communication and information flow directly impact public safety and operations.
These departments include the Sheriff's Office, EMS, Emergency Management, Information Technology, Facilities, and several other early adopter offices.
Across these early adopters, the platform has supported more than 2,500 prompts.
Last year, the Wise County Commissioner's Court launched a nine-month pilot program to help officials determine how artificial intelligence could support county government.
Wise County Emergency Management Coordinator, Cody Powell, explained that during the first phase of the project, most work was on the back end with a small project team experimenting with use cases and then rolling them out to employees.
Since then, the project has matured into an internal AI platform that is now actively used by public safety and key support departments with plans to expand to additional county offices.
County Progress asked Powell, manager of the pilot program, to share what Wise County has learned and how they have specifically incorporated AI into daily operations.
Wise County now has a little over 200 users registered on the AI platform, GovAI.
Of those, more than 50 are active users, defined as employees who have submitted 10 or more prompts in the last 30 days.
The initial rollout has focused on departments where communication and information flow directly impact public safety and operations.
These departments include the Sheriff's Office, EMS, Emergency Management, Information Technology, Facilities, and several other early adopter offices.
Across these early adopters, the platform has supported more than 2,500 prompts.
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