A QA lead on using risk to force stakeholder alignment, the definition of quality and shifting quality up to leadership.
Recorded as a podcast-and-talk prep session, Iman Benlekehal discusses cultural differences in how risk is talked about between Europe and Canada, and how a risk matrix forces every stakeholder to reveal their differing definition of quality. She argues quality cannot be defined by QA alone: putting opposing stakeholders around one table makes them focus on the same product and agree what is critical. The conversation expands into a quality 'pyramid' placing the customer at the centre of the time-cost-quality triangle, illustrated with autonomous cars, Tesla and GDPR. The second half is Jonathon coaching her on speaking confidence, handling Q&A through misdirection and weaving in others' experience reports.
\*\*In this episode:\**
\- Risk-Based Testing
\- Quality Culture
\- QA Leadership
\- Test Strategy
\- Communication & Soft Skills
\- Career Development in QA
\- Mentoring & Community
\*\*Guest:\** Iman Benlekehal — Quality Assurance Lead, CGI
\*\*Host:\** Jonathon Wright — \*The Automation Cyborg*
> “If I put them in the same table, they're going to speak to each other and challenge each other... they have a lot of definitions of quality.”
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#SoftwareTesting #QA #QualityEngineering #TheQALead #TestingPodcast #RiskBasedTesting #QualityCulture #QALeadership #TestStrategy #SoftSkills #QACareers #Mentoring
Jonathon WrightHost
Anna MurrayGuest