Small Business Growth Made Simple
Jun 1, 2026 · 16 min · 7 segments
What happens when email marketing stops feeling like a chore and starts becoming one of the most effective ways to build trust, nurture relationships, and grow your business? In this solo episode, I’m…
Rachel LubchanskyHost[upbeat music] Let's start simple, okay? An email newsletter is a regularly sent email.
It could be weekly, bi-weekly, monthly, whatever the cadence is that you choose, and it goes out to people who have opted in to hear from you.
But the more useful definition is that a newsletter is a relational touchpoint.
It's a way of staying in contact with people who have already raised their hand to express interest in hearing from you.
It's different than a sales pitch or a broadcast, and if you're a service provider, a coach, a consultant, therapist, creative, like doing work in any of these spaces, you're somebody who runs a business on trust and relationship.
And that's the distinction that's so important to keep in mind as we move through today's episode, and here's why.
A newsletter gives people a consistent window into all three of those things over time without requiring you to show up on social media every day.
And if you're like me, the longer I'm on social media as the years pass, the less I want to be there.
It's not to sell, but rather to stay connected and to keep that relationship warm.
You could think about email marketing as having two broad categories, okay? So the first is relationship emails.
These are the emails that are going to nurture trust, keep you top of mind, share your perspective, tell stories, deepen the connection with those people who have subscribed.
The purpose is more to remind them that you exist, that you're thoughtful, that you are worth paying attention to.
The second category is conversion emails, and this is where your m- more strategic email marketing lives, okay? This would involve things like welcome sequences when someone first joins your list, lead magnet follow-ups, launch campaigns when you're bringing something new to the market, sales emails, follow-up sequences.
Okay, all of these emails, they have a job, and that is to move someone toward a specific action or decision.
Now, you need both of these two broad categories, okay? The relationship emails and the conversion emails.
The newsletter, right, coming out of those relationship emails, it keeps that relationship warm between those moments of action, right? Between the launches, the offers that you're sharing, between those sales conversations that you're having.
The conversion emails, on the other hand, are what guide people from that thought of, "Hmm, I really like following this person," to, "I want to hire her." Now, if you only have a newsletter and no strategic sequences, then you might have a warm audience with no clear pathway to work with you, like you're just not telling them what the next step looks like, and that means that you're leaving real opportunity on the table.
[upbeat music] Let's start simple, okay? An email newsletter is a regularly sent email.
It could be weekly, bi-weekly, monthly, whatever the cadence is that you choose, and it goes out to people who have opted in to hear from you.
But the more useful definition is that a newsletter is a relational touchpoint.
It's a way of staying in contact with people who have already raised their hand to express interest in hearing from you.
It's different than a sales pitch or a broadcast, and if you're a service provider, a coach, a consultant, therapist, creative, like doing work in any of these spaces, you're somebody who runs a business on trust and relationship.
And that's the distinction that's so important to keep in mind as we move through today's episode, and here's why.
A newsletter gives people a consistent window into all three of those things over time without requiring you to show up on social media every day.
And if you're like me, the longer I'm on social media as the years pass, the less I want to be there.
It's not to sell, but rather to stay connected and to keep that relationship warm.
You could think about email marketing as having two broad categories, okay? So the first is relationship emails.
These are the emails that are going to nurture trust, keep you top of mind, share your perspective, tell stories, deepen the connection with those people who have subscribed.
The purpose is more to remind them that you exist, that you're thoughtful, that you are worth paying attention to.
The second category is conversion emails, and this is where your m- more strategic email marketing lives, okay? This would involve things like welcome sequences when someone first joins your list, lead magnet follow-ups, launch campaigns when you're bringing something new to the market, sales emails, follow-up sequences.
Okay, all of these emails, they have a job, and that is to move someone toward a specific action or decision.
Now, you need both of these two broad categories, okay? The relationship emails and the conversion emails.
The newsletter, right, coming out of those relationship emails, it keeps that relationship warm between those moments of action, right? Between the launches, the offers that you're sharing, between those sales conversations that you're having.
The conversion emails, on the other hand, are what guide people from that thought of, "Hmm, I really like following this person," to, "I want to hire her." Now, if you only have a newsletter and no strategic sequences, then you might have a warm audience with no clear pathway to work with you, like you're just not telling them what the next step looks like, and that means that you're leaving real opportunity on the table.
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