Sep 17, 2026 · 29 min · 10 segments
Being sent a shiny new phone when you weren't expecting one sounds great - but it most likely isn't. In this episode, the Scam Secrets team investigate mobile handset fraud - a widespread scam whereby…
Murray McKenzieGuest
Alex WoodHostElizabeth CarterHostImagine
So her belief was reinforced with the legitimacy of the courier, but the courier has no idea what's going on.
Jenny decides to ring the woman from Tesco Mobile, and I asked her how she got hold of her.
She had phoned me on a mobile phone number, and so I phoned her back.
I really should have been a bit more suspicious, but I was really not very happy.
I said, now look here.
I said, I told you I didn't want to upgrade my phone.
I do apologize.
What a mistake.
I've been dealing with quite a lot of these recently.
I must have just got you mixed up with somebody else.
I said, what do I do with this wretched iPhone and this Apple Watch? Because I don't want them.
Imagine
So her belief was reinforced with the legitimacy of the courier, but the courier has no idea what's going on.
Jenny decides to ring the woman from Tesco Mobile, and I asked her how she got hold of her.
She had phoned me on a mobile phone number, and so I phoned her back.
I really should have been a bit more suspicious, but I was really not very happy.
I said, now look here.
I said, I told you I didn't want to upgrade my phone.
I do apologize.
What a mistake.
I've been dealing with quite a lot of these recently.
I must have just got you mixed up with somebody else.
I said, what do I do with this wretched iPhone and this Apple Watch? Because I don't want them.
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