Jul 28, 2026 · 24 min · 10 segments
Send us Fan Mail **Business gets heavier as it grows. More clients, more conversations, more moving parts, and less patience for the clean ups that…
And I'm not talking about a to-do list or having a notepad by your bed in case you're thinking of something before sleep.
I'm talking about processes where when something meaningful or significant happens in your business with your key people, clients, employees, contractors, when something meaningful or significant happens or a meaningful or significant conversation is had, have a process to write it down.
I'm going to unpack that for you today, what exactly it means, because it sounds so simple.
I'm going to talk to you about why it's important, what it can cost you if you don't do it.
And then I'm going to explore some of the reasons I hear business owners share with me as to why they don't do it.
And I'm not talking about a to-do list or having a notepad by your bed in case you're thinking of something before sleep.
I'm talking about processes where when something meaningful or significant happens in your business with your key people, clients, employees, contractors, when something meaningful or significant happens or a meaningful or significant conversation is had, have a process to write it down.
I'm going to unpack that for you today, what exactly it means, because it sounds so simple.
I'm going to talk to you about why it's important, what it can cost you if you don't do it.
And then I'm going to explore some of the reasons I hear business owners share with me as to why they don't do it.
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