The Problem Isn't What You Think It Is" with Doland White

Most leaders think they have a sales problem, a structure problem, or a people problem — when what they actually have is a trust problem. In this episode, I sit down with Doland White, who spent three decades climbing the ranks in software — from COO to President to CEO — before turning his attention to advising the next generation of leaders. He distilled what he learned into *Lead with Confidence*, built around four interlocking pillars: trust and autonomy, communication and transparency, growth and innovation, and accountability. We dig into: → Why trust — not strategy or structure — is the hardest thing for leaders to master, and why it has to start with trusting yourself first → How well-meaning leaders accidentally make their organizations dependent on them, and the warning signs you've become the bottleneck → The real, measurable cost of low trust (hint: check your churn rate, not your spreadsheet) → The cognitive biases — especially confirmation bias — that quietly sabotage good decision-making If you've ever wondered whether you're leading your team or just managing them, this one will change how you think about the difference. #Leadership #Trust #ExecutiveCoaching #RevenueScience Connect with Doland White: dolandwhite.com Connect with me: richmsmith.com