Restaurant Growth Accelerator: More Profit, More Locations, And More Time With Your Family
Aug 18, 2026 · 41 min · 13 segments
**Want your restaurant to run like a well-oiled machine, even on your day off? Press play.** In this episode, Andrew Scott (founder of Owner Shift) shares how to build restaurant employee training…
Andrew ScottHost
Uh, so if you're wondering, "Hey, like, how do I create checklists?" I mean, I'll, I'll be honest, there are...

Now, old school ways we used to do this, uh, is we would coach our clients to basically walk through a shift and just write down everything you do as you do it.

'Cause, like, you know how to open or close or do your post-rush cleaning or do your line checks and stuff like that before a rush.

Or if you're not the one doing it, get, well, you're a leader or someone who's been an employee for a while that you think is really good, does a good job, get them to write it down.

And then once you have that down, then you go back and you basically run a shift only doing the things that are on that checklist, and then, you know, you add things that are missing that you might not have realized.

I mean, number one, there's AI, which, you know, could get a lot of i- initial ideas.

Or there's, you know, templates of checklists and stuff like that online you can find that they're not gonna be, like, suited to you, but it's gonna give you the basics, right? It's gonna give you the, the place to start.

But one thing that, that we've actually got some of our clients to do is literally just, you know, have their phone recording a voice note in their pocket and then having, um, AI transcribe that at the end, and you're just talking through what you're doing and transcribing it into a checklist, uh, which is, that's a neat thing you can do now.

But here's what I will say about some of these systems and checklists that are in place.

So having the stuff on a checklist isn't enough, right? Um, what makes a checklist and a system meaningful is having two things.

Uh, so if you're wondering, "Hey, like, how do I create checklists?" I mean, I'll, I'll be honest, there are...

Now, old school ways we used to do this, uh, is we would coach our clients to basically walk through a shift and just write down everything you do as you do it.

'Cause, like, you know how to open or close or do your post-rush cleaning or do your line checks and stuff like that before a rush.

Or if you're not the one doing it, get, well, you're a leader or someone who's been an employee for a while that you think is really good, does a good job, get them to write it down.

And then once you have that down, then you go back and you basically run a shift only doing the things that are on that checklist, and then, you know, you add things that are missing that you might not have realized.

I mean, number one, there's AI, which, you know, could get a lot of i- initial ideas.

Or there's, you know, templates of checklists and stuff like that online you can find that they're not gonna be, like, suited to you, but it's gonna give you the basics, right? It's gonna give you the, the place to start.

But one thing that, that we've actually got some of our clients to do is literally just, you know, have their phone recording a voice note in their pocket and then having, um, AI transcribe that at the end, and you're just talking through what you're doing and transcribing it into a checklist, uh, which is, that's a neat thing you can do now.

But here's what I will say about some of these systems and checklists that are in place.

So having the stuff on a checklist isn't enough, right? Um, what makes a checklist and a system meaningful is having two things.
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