So the first one I want to start with
is not about questions is, hey, are you having a conversation with people? Are you being strictly business? What do you think about this, Mike? Do you think you should be strictly business or does the conversation piece have a part here?
Yeah, no, I mean, definitely.
You got to you got to.
there's a time and a place for it to just be business, right? Like if you're dealing with a business situation, even then I think you can have some personal in it.
But if you're making like a multimillion dollar sale or you're a contact that you're dealing with for wholesale, then you probably don't want the small chat quite as much unless it's something you're good at.
Um, but when it comes to an individual who that's not their job, right? Like when you're at a garage sale, the person you're talking to, like they're not a B2B like salesperson, that's not what they do.
And so making that human connection with them is going to be crucial because one, it humanizes you, right? It shows that you're, especially when we live in a time where we've, we've talked about it multiple times on, on the podcast, um, where people see resellers, not always, but a lot of people see resellers as kind of shady or slimy.
And if people get the idea that that's what you're coming to do, when you show up at a garage sale and you just quickly are, you have any watches, you have any gold, you have any Legos, and they're in their car and they're bouncing, they kind of get this icky feeling of, here's somebody who's trying to take advantage of me.
versus, you know, you walk up and you say good morning, you ask those personal questions, even about the items, like you see a lot of toys, you see a lot of things.
It's like, oh, was this your kid? Like, how old's your kid now? Because then if they, you know, say, oh, they're 22, they just left the house, that can open up the opportunity of like, okay, well...
is there more stuff of theirs that you're getting rid of or they you know so having those conversations with people it humanizes you they don't see you as somebody who's coming in to take advantage of them even though those people who i would argue who are coming in saying hey do you have any legos you have any watches you have any they're not they're doing business they're not in there trying to be slimy but that's how it can be perceived and so having those human conversations is absolutely crucial
Right.
And then it can lead to like other questions.
Right.
Because, you know, Mike and I always talk about like you can small talk and a lot of people don't like to small talk.
So maybe you don't have to ask about the weather.
Maybe you don't be like, it's kind of cold out here this morning.
Like you don't have to do that.
But maybe it could be like, hey, do you collect these? Right.
And they'd be like, oh, I don't collect them.
But somebody in my family does.
So, for example, my huge duck decoy haul.
Right.
I'll never forget.
So the first one I want to start with
is not about questions is, hey, are you having a conversation with people? Are you being strictly business? What do you think about this, Mike? Do you think you should be strictly business or does the conversation piece have a part here?
Yeah, no, I mean, definitely.
You got to you got to.
there's a time and a place for it to just be business, right? Like if you're dealing with a business situation, even then I think you can have some personal in it.
But if you're making like a multimillion dollar sale or you're a contact that you're dealing with for wholesale, then you probably don't want the small chat quite as much unless it's something you're good at.
Um, but when it comes to an individual who that's not their job, right? Like when you're at a garage sale, the person you're talking to, like they're not a B2B like salesperson, that's not what they do.
And so making that human connection with them is going to be crucial because one, it humanizes you, right? It shows that you're, especially when we live in a time where we've, we've talked about it multiple times on, on the podcast, um, where people see resellers, not always, but a lot of people see resellers as kind of shady or slimy.
And if people get the idea that that's what you're coming to do, when you show up at a garage sale and you just quickly are, you have any watches, you have any gold, you have any Legos, and they're in their car and they're bouncing, they kind of get this icky feeling of, here's somebody who's trying to take advantage of me.
versus, you know, you walk up and you say good morning, you ask those personal questions, even about the items, like you see a lot of toys, you see a lot of things.
It's like, oh, was this your kid? Like, how old's your kid now? Because then if they, you know, say, oh, they're 22, they just left the house, that can open up the opportunity of like, okay, well...
is there more stuff of theirs that you're getting rid of or they you know so having those conversations with people it humanizes you they don't see you as somebody who's coming in to take advantage of them even though those people who i would argue who are coming in saying hey do you have any legos you have any watches you have any they're not they're doing business they're not in there trying to be slimy but that's how it can be perceived and so having those human conversations is absolutely crucial
Right.
And then it can lead to like other questions.
Right.
Because, you know, Mike and I always talk about like you can small talk and a lot of people don't like to small talk.
So maybe you don't have to ask about the weather.
Maybe you don't be like, it's kind of cold out here this morning.
Like you don't have to do that.
But maybe it could be like, hey, do you collect these? Right.
And they'd be like, oh, I don't collect them.
But somebody in my family does.
So, for example, my huge duck decoy haul.
Right.
I'll never forget.
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