Jul 24, 2026 · 19 min · 9 segments
Growing a successful landscaping business isn't just about winning more jobs—it's about winning the right ones.In this episode of Paving the Way, Amy and Andy share the practical lessons they've…
Amy AndrewsHost
Andy McLaughlinHost
So one big thing, which is the starting point of meeting a customer or doing a quote is professionalism.
turn up timely don't let people down because that's the most frustrating part of it communication being timely how you present yourself and also the knowledge and information you convey when meeting that person yeah similarly if you are sending it over via email to how you represent yourself on the quote people generally in our industry gain two three different quotes just for a comparison because people don't know
anything and the thing is we know that the cheapest quote is not always the best quote and the most expensive quote isn't always the best quote but how you present yourself as your company is what's really important like conveying to the customer why being a bit
different i think if you can help stack the cards in your favour would be a phrase I'd use.
So, yeah, everybody would be sort of like quoted to do the similar sort of job.
You'd hope to the same standards, you know, and like you say, yes, if people are... cutting corners and such, then they are going to be cheaper, etc., things like that.
But, yeah, if you were quoting like for like and you could portray yourself being more professional than Joe Bloggs, who comes in, who gives you a fag packet type of quote, and you can give yourself a professional quote with...
Terms and conditions, everything else like that attached and everything that you might want to be seen as being professional.
So when you are discussing the garden with them, like put your point in as well, like what you do differently, how you would do things, showcase your knowledge because people feel more comfortable with someone that...
So one big thing, which is the starting point of meeting a customer or doing a quote is professionalism.
turn up timely don't let people down because that's the most frustrating part of it communication being timely how you present yourself and also the knowledge and information you convey when meeting that person yeah similarly if you are sending it over via email to how you represent yourself on the quote people generally in our industry gain two three different quotes just for a comparison because people don't know
anything and the thing is we know that the cheapest quote is not always the best quote and the most expensive quote isn't always the best quote but how you present yourself as your company is what's really important like conveying to the customer why being a bit
different i think if you can help stack the cards in your favour would be a phrase I'd use.
So, yeah, everybody would be sort of like quoted to do the similar sort of job.
You'd hope to the same standards, you know, and like you say, yes, if people are... cutting corners and such, then they are going to be cheaper, etc., things like that.
But, yeah, if you were quoting like for like and you could portray yourself being more professional than Joe Bloggs, who comes in, who gives you a fag packet type of quote, and you can give yourself a professional quote with...
Terms and conditions, everything else like that attached and everything that you might want to be seen as being professional.
So when you are discussing the garden with them, like put your point in as well, like what you do differently, how you would do things, showcase your knowledge because people feel more comfortable with someone that...
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